View ALERT Program Will Not Launch
Category:Alert Software System
Alert System will not launch: crashes at login
Issue: ALERT crashes immediately upon entering login password
Solution: Your computer either suffered a power failure or it was shut down without properly closing ALERT application. This most likely resulted in a corrupted index.
There are two ways to restore the indexes:
- Click on START/All Programs/ALERT/Delete Indexes. This will start ALERT and upon logging in, new indexes will be generated.
- If ALERT is not listed in All Programs, please try the following:
a. Right click on your ALERT desktop icon then click Properties. Make not of the Target. (c:\alert\alert.exe is the default.)
b. Click START/Run and enter the path to ALERT exactly as it appeared in the Target under 2a above. Add a <Space> x at the end and click OK.
If this does not correct the issue please contact TechSupport.