View How do I Add or Configure Pages
How do I Add or Configure Pagers
The Hudson Group software can communicate (send messages to) with any type of SNPP or SMTP supported device.
In order for the system to be able to communicate with a paging device, each paging device needs to be set-up in the system, using ToolsCofigurationCommunication Devices on Hweb Agent or Hweb Dispatcher. For each paging device to be contacted by the system each device must be uniquely identified and set-up in the system. For each device at least Name, Pager Number, and Pager Connection string need to be entered in the system.
- Name is the unique name “Name” given to each specific device used by the system to identify as, send data to;
- Pager Number is the actual unique phone number of the communications device;, also the front end component of an E-mail address (if e-mail address is aaaaa@yyyyy.zzz, aaaaa can be entered here);
- Pager Connection string is the connection string used to connect to a communications device type:
- SMTP|%SMTPSRVR%|25|%PAGERID%@yyyyy.zzz|%REPLYTOA%|%MSGREF%
A paging template (xxxxxxx.txt, where xxxxxxx= template name) needs to be created and saved in templates sub-directory. First line of template must be blank followed by carriage return, on next line enter tokens. It is a good idea to separate tokens with asterisks (*).It is recommended that a Paging sub-directory be created and all paging templates be saved there.
After a template has been saved, using ToolsCofigurationTemplates on Hweb Agent or Hweb Dispatcher, create the new entry for it in the Template list. Under the General Tab, enter:
Template alias - ( for example arrival-page, paging, etc);
Template type - select Reservation Page from drop-down list box;
Primary file - double click on field and select paging template (previously created, see above);
Secondary File blank
Header file blank;
Description - enter short description of template for future reference (for example Driver paging template);
Under the Match Keys Tab, enter:
- Match Key 1 – enter direction to match;
- Match Key 2 – blank;
- Match Key 3 – blank;
- Match Key 4 – blank;
- Match priority – enter match priority number sequence, starting with 1 (zero);
All fields under Miscellaneous leave blank.
When all entries are complete for a template, click Update and the Save changes to DB.
When all templates are finished…
On Hweb Dispatcher open desktop:
- Select Drivers Grid display Grid Layout, and check PagerID to show, then Apply and OK (enter).
- Select Trips Grid, display Grid Properties select Templates Tab, using only Alternate (detail) drop-down list box select paging template name, OK exit:
- Select Reservations Grid, display Grid Properties select Templates Tab, using only Primary drop-down list box select paging template name, OK exit:
- Refresh system (F11).
Hot Keys can be used to create canned pages, using ToolsCofigurationHotkeys/Fastinfo on Hweb Agent or Hweb Dispatcher, create a new entry :
<!—[if !supportLists]—>· <!—[endif]—>System profile – leave <All profiles>;
<!—[if !supportLists]—>· <!—[endif]—>Record type – leave <All types>;
<!—[if !supportLists]—>· <!—[endif]—>With the General Tab selected enter:
<!—[if !supportLists]—>o <!—[endif]—>System Profile – leave <Any>;
<!—[if !supportLists]—>o <!—[endif]—>Record type – select Pager quick keys, from drop-down list box;
<!—[if !supportLists]—>o <!—[endif]—>Caption – enter name of caption (for example Call Base);
<!—[if !supportLists]—>o <!—[endif]—>Function parameters – Enter text to be displayed in message, ( for example: Driver, call base on land line, etc.);
<!—[if !supportLists]—>o <!—[endif]—>Description – Optional;
<!—[if !supportLists]—>· <!—[endif]—>All fields under Miscellaneous Tab leave blank.
<!—[if !supportEmptyParas]—>
To use:
- Shift+Right-click mouse, from menu select assign pager, (to driver or vehicle depending on grid),;
- Select pager from menu of drivers or vehicles, click OK.
<!—[if !supportEmptyParas]—>
To send free style pages:
- Right on drivers or vehicles and enter free text on message area.
<!—[if !supportEmptyParas]—> <!—[endif]—>