Category:HWeb Dispatcher

Using and Configuring HotKeys, FastInfo, and Action Menues in HWeb Dispatcher

Configuration of HWeb Dispatcher Hot Keys / Fast Info / Action Menu

In the HWebDispatcher “Hot Keys” are defined as not only a straight Hot Key (F1-F12), but also as a Drop Action, Action Menu, and FastInfo Menu.  To access Hot Key configuration within a Dispatcher, select the tools menu, then configuration, and Hotkeys-Fastinfo.

Section headings of the Hot Key menu

SHIFT – Either none, shift, control or shift+ctrl
KEY – Function key (a.k.a. ‘F’ key; F1-F12)
FUNCTION – Available functions are defined below
FUNCTION STRING – Available strings are defined with appropriate function

Available Hot Key Functions

Trip related functions

Cancel trip – Used to remove all reservations from a trip and remove vehicle
Create new trip – Used to create a new trip within a trip grid
Trip End – Used to end a trip that has completed its run
Trip Inroute – Used to set a trip status to inroute

Examples:

• EstTripEnd (Display edit trip end time default est trip end time to current time)
• EstTripEnd=60 (Display edit trip end time default est trip end time to current time plus 60 minutes)
• EstTripEnd=60,Quiet (Do not display edit trip end time, set est trip end time to current time plus 60 minutes)
• EstTripEnd=LLT (Display edit trip end time default est trip end time to current time plus travel time from last pickup/lastdropoff location + service adjustment)

Trip start – Used to begin a trip that has a vehicle and driver assigned
Reset trip – Used to reset the trip status only
Reset trip, unassign vehicle – Used to reset the trip status and remove vehicle
Print Details (Custom) – Used to print custom trip sheets
Trip reconstruct – Used to rebuild a trip esp. if PAX is incorrect
Trip rebill – Used to build/rebuild a billing record
Trip block – Used to block/unblock a line run trip

Reservation related functions

Reservation cancel – Used to mark a reservation caller canceled
Reservation complete – Used to mark a reservation dropped off
Reservation no show – Used to mark a reservation as no show
Reservation on board – Used to mark a reservation as onboard
Reservation pickup lost – Used to mark a reservation as lost
Quick Recon – Used to adjust fare and payment information
Print Details (Custom) – Used to print custom receipts, name signs, etc.
Reservation Email/Fax – Used to email and/or fax a reservation from dispatch
Reservation adjust pickup TOD – Used to adjust the pickup time of a reservation

Vehicle related functions

Deadhead vehicle(s) –Used to mark a vehicle deadhead
Vehicle(s) to airport sweep –Used to mark a vehicle airport sweep
Vehicle(s) to holding – Used to mark a vehicle in holding
Assign vehicle – Used to add vehicle to reservation/trip
Lock, Administrative – Used to lock vehicle for Administrative purposes
Lock, Maintenance – Used to lock vehicle for Maintenance reasons

Driver related functions

Start driver shift – Used to start a driver’s shift
End driver shift – Used to end a driver’s shift
Assign driver – Used to add a driver to a trip/reservation
Lock, Administrative – Used to lock driver for Administrative purposes

General functions

Refresh all grids – Used to refresh all grids within a Dispatcher
Refresh grid – Used to refresh the data within a selected grid
Set mark – Used to mark a reservation, marking used (i.e. letter ‘Y’ defined in Function String)
Toggle mark – Used to mark/clear a reservation with one key, marking used (i.e. letter ‘Y’ defined in Function String)
Clear mark – Used to clear a marked reservation
External reservation load – Used to load a highlighted reservation into an HWeb Agent
File open – Used to open a grid, grid name is defined in Function String
HotKey configuration – Used to access the HotKey menu
Pager status – Used to open the pager status dialog box
QuickPage – Used to open the quick page dialog
Ex: LIST=VEHICLEBROADCAST,BROADCASTMESSAGE,TEMPLATE=PagingTemplate

Quick reservation – Used to start a quick reservation
Quick search – Used to invoke the quick search dialog box
Vehicle In/Out – Used to open vehicle in/out tool
Note - Add new
Display Map –

Categories:

• HWeb Dispatcher