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View Application Error 1001 - Can't Open XML report definition file

Category:Error Messages

Application Error (1001) - Can’t Open XML report definition file

When sending an email, if the Hudson user gets this error message it is most often due to a special character (#, @, /, etc.) in the reservation or the attached profile. If the email is an itinerary email, the special character could be in any of the attached bookings. 

Look for a special character in the reservation details and remove - this will usually resolve the issue. 

It the template is an XML formatted template, you can also add :X at the end of the token and this should resolve the issue in the future.  e.g.  %NAME% >  %NAME:X%

Error1001.png

Additional Troubleshooting Tip:

If you are having trouble locating the offending characther:
You can also open the file generated (c:\temp\HWXDAC9.tmp) in text format (notepad), copy the information, then go to http://codebeautify.org/xmlviewer# and paste the info under XML Input.  This will help you locate the line that contains the character that is breaking the template.

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