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View Application Error 5

Category:Error Messages

Application Error 5

Error during the sending of an email: path not found.

From Agent, Dispatcher, or Admin:
Open Tools \ Configuration \ Templates.
Locate the appropriate email template that was being sent.
Review the complete path to ensure that it is correct and that the template file exists and is in the specified directory/folder.

If you believe all is correct and the problem persists, please contact Tech Support.