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View Checking and Updating your HWeb License

Category:Unassigned

Updating / Checking your HWeb License

Updating/Checking your Hudson HWeb License

To ensure that your license has been downloaded successfully and is “recharged” please follow the steps below.

LOCATING YOUR CUSTOMER ID

To see your customer ID, open any Hudson product, left-click on the menu item labeled "Tools". A menu will open, select the item labeled "license", another menu will open. Now, select "Display current license details". Within this display is a section labeled Customer ID. Please note that customer id is case-sensitive and usually all lowercase.

UPDATING LICENSE KEY

To update your license simply open your HWebUtility, left-click on the menu item labeled "Tools". A menu will open, select the item labeled "license", another menu will open. Now, select "Update license via the web".

The program will then prompt you for your "Customer ID" (See below section labeled “locating your customer ID”). Enter your customer ID (remember the ID is case-sensitive) then press ‘OK’. The download dialog will then be displayed, once the license has been downloaded the following message will appear: "Connection to www.hudsonltd.com complete License downloaded successfully". After you see the message press ‘OK’. 

VALIDATING LICENSE KEY

Once updating is complete please check the next expiration date to ensure the date has been changed to a future date. To see the next expiration date of the license, open any Hudson product, left-click on the menu item labeled "Tools". A menu will open, select the item labeled "license", another menu will open. Now, select "Display current license details".

 

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