View Editing Trip Status from Within HWeb Agent
Editing Trip Status from Within HWeb Agent
With the proper privilege granted and enabled, you have been able to edit or set the Trip Status for a reservation from within HWeb Agent. By opening a Reservation and going to the Reservations Details tab, you can view the current Trip Status in a field located in the lower right corner of the window. Double clicking this field would open a dialog window and display a drop list with other Trip Status options. Effective with the release of version 1.90d, the manner of accessing this dialog display has changed; you now click once in the Trip Status field (to select it) and then press the Space Bar. Pressing the Space Bar will launch the dialog and allow you to change the Trip Status.
NOTE: In order to be able to change the Trip Status from the HWeb Agent, you must either have Reservation Reconciliation privileges (ability to review and finalize the details and financial aspects of completed reservation records) or be in Special Edit Mode, another user privilege typically reserved for supervisors or system administrators. Special Edit Mode is that which allows a user to bypass and override system rules and safeguards.
If you do not have the proper privileges assigned, the actions described above will not work. See your system administrator in order to have these privileges granted / assigned.