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View Error: Credit Card Status not Set...

Category:Credit Card Processing

Error:Credit Card Status not Set…

When processing credit cards via Internet or other connection type, the error message: "Credit Card status not set, reservation not marked paid, check" may appear.

This message usually indicates a connectivity problem between Hudson and the processor / Internet.  This message is returned when:

  • Hudson software can’t connect to the processor
  • Hudson software can’t reach the Internet.

If using a web-based Processor:

First thing to check or confirm:  Can the PC processing cards access the Internet?

Second thing to check or confirm:  Is the Processor having any problems accepting transactions? (consider logging onto their marketing website and look for status notifications)

If after answering the above questions and determining that all connections and services are running, contact Hudson Tech Support for assistance.

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