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View How do I Add a Surcharge for Arrivals Only for a Single Vehicle or Service

Category:HWeb Agent

How do I Add a Surcharge for Arrivals Only for a Single Vehicle or Service

As an example: I wish to add a $10 charge/fee for all Arrivals at the airport.

This is a quick 2-step process:
1) Setup the Direction surcharge
2) Enable the Direction Surcharge for the desired service(s).

1) Setting the Direction Surcharge
Open HWeb Agent, Dispatcher or Admin.
Go to Tools - Configuration - Fare and Services - Direction Tab
Scroll to the right and locate the following columns:
  Direction Surcharge Type

Fixed:  Sets the charge to an amount per reservation
Fixed Per Passenger:  Sets the charge to an amount per passenger
Percent:  Sets the charge to a percentage of the Fare
Percent (rounded):    Sets the charge to the nearest whole dollar (percentage of the fare)
Percent (rounded up):  Sets the charge to the next higher whole dollar (percentage of the fare)
  Direction Surcharge Rate
Enter the direction surcharge rate: (ex:  12, 25, 3.50, etc) No $ or % symbols are needed.
Click Apply and OK to save changes.

2) Enabling the Direction Charge for the desired vehicle or service type(s)
pen HWeb Agent, Dispatcher or Admin.

Go to Tools - Configuration - Fare and Services - Services Tab
Scroll to the right and make sure the following is enabled.
  Apply Surcharges


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