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View How do I add a Fuel Surcharge to a Web Reservation System

Category:Web Reservation System

How do I add a Fuel Surcharge to a Web Reservation System

NOTE:  This information is for the web-based reservation system. For directions on adding a fuel surcharge to the local office system (HWeb Agent), please click HERE and you will be taken to the appropriate article.


Enable the surcharge for the desired service types.

  1. From the main utility menu, select Service Configuration (1-3)
  2. Locate the row labeled: Service surcharge charge type
  3. For the services you wish to apply the surcharge to, select the manner in which the surcharge is to be calculated:
    1. None
    2. Fixed:  Applies the surcharge value to each reservation, regardless of passenger count.
    3. Fixed per Passenger: Applies the surcharge value to each passenger on the reservation.
    4. Percent: Applies the surcharge value as a percentage of the base fare.
    5. Percent (rounded): Same as number 3 above, but rounds the surcharge value to the nearest whole dollar amount.
    6. Percent (rounded up): Same as number 3 above, but rounds the surcharge value up to the next highest whole dollar amount..
  4. Locate the next row labeled Service surcharge. Enter the number value of the surcharge. DO NOT include $, %, or other symbols.
  5. Scroll to the bottom of the page and click the UPDATE button.
  6. Repeat steps 1-4 above for each of the other Service Configuration screens where you wish to apply the fuel surcharge.















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