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View Mobile Device Certification

Category:KnowledgeBase

Certification of Mobile Devices for the Hudson Platform

When the first tablet computers were released to the market, Hudson quickly adapted its applications to run on those specific devices. As tablets and other mobile devices became more popular, the market was suddenly flooded with a variety of devices made in many different sizes and powered by several different operating systems.  It quickly became challenging for Hudson to adapt its code to work on all devices and platforms.

As clients consider integrating mobile devices into their fleets we request that before purchasing devices in any quantity, that you review the list of previously certified hardware and operating systems below. These are devices which we have tested and evaluated and are certifying as HGTS compatible (Hudson Ground Transportation System).  If you are interested in a new device or device not previously certified by Hudson, we invite you to send us a sample piece of hardware. We will test it for certification and add to the list.  If adjustments or updates to our applications are required in order to run on the sample device we will generally make those adjustments at no charge. This process however can add to the time required for full deployment.
Please see important note at the bottom of this page regarding updating the Operating System on your mobile device(s)!.

Evaluation Criteria

The Hudson device certification process is a fairly straight forward instance of installing the application on a device and then observing and measuring its performance. While the application may run, Hudson looks to ensure it runs consistently, predictably and quickly.  If the app runs slowly or at less than optimum levels on a specific device, the device might not be certified, though it would still launch and run. Here is a list of the evaluation steps taken with Android devices.

Device Testing
-  Download Latest Version of app
-  Install App (This may require allowing unknown sources)
-  Add device to device configuration page
-  Test auto download/update of new software
-  Test menus
-  Test logout
-  Test mapping
-  Test iQuick
-  Test printing (dpp 350)
-  Test swiping (dpp 350)
-  Test printing (blue bamboo)
-  Test swiping (blue bamboo)
-  Test swiping (Unimag)
-  Test Tabs
-  Test zooming
-  Two finger touch
-  Test refresh
-  Test logout
-  Test GPS upload


While Hudson does expect our software to run on any Android or iOS device, we can not at this time guarantee any device except what is in the list below.

NOTE: For instructions on how to download and install the VMDT Application to your device(s): VMDT - Application Installation Instruction

Hardware

     
  • 10.1” Samsung Galaxy tab 3
  •  
  • 7” Samsung Galaxy tab
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  • 10” Samsung Galaxy tab
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  • CASIO G’zOne Commando
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  • Droid Charge
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  • HTC EVO 4G LTE
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  • iPad (models that support iOS 6.0 or higher)
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  • iPhone (models that support iOS 6.0 or higher)
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  • LG Specturm
  •  
  • Pantech Breakout
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  • ZTE Optik
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  • Galaxy Tab Model SM-T377P
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  • LG GPad X 8.0

Operating Systems

Note: Only Android and iOS operating systems are currently supported. At this time, devices using a Windows-based OS are not supported.

     
  • Android OS 4.4 to 4.4.4 (KitKat)
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  • Android OS 5.0 to 5.0.1 (Lollipop) (UniMag CC Swiper Not Supported)
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  • Android OS 6.0 (Marshmallow)
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  • Android OS 7.0 (Nougat)
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  • Apple iOS 6.x
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  • Apple iOS 7.x
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  • Apple iOS 8.x
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  • Apple iOS 9.x
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  • Apple iOS 10 to 10.3.2
    • There is a known bug with installing the vMDT application on devices that previously ran iOS7.  For more information, please review this article.



For a printed copy of the vMDT Tablet Requirements, please click: File:VMDT Specifications.pdf

Credit Card Swiper / Reader Compatibility

If you will be accepting and swiping credit cards in the field, then you will need to add an external credit card reader to your VMDT hardware.  There are many different devices out and available on the market, but like the VMDT hardware certification above, Hudson has reviewed and evaluated the card readers below and found them to be compatible with all approved VMDT hardware.:

     
  • IDTech UniMag Mobile Stripe Reader:  Read More

IMPORTANT NOTE ABOUT UPGRADING OPERATING SYSTEMS!

Most devices on the market currently use either iOS developed by Apple, or Android developed by Google.  These developers offer updates to the operating systems frequently.  It is vital that you do not update the operating system on your device until you have confirmed with Hudson that the vMDT application is not adversely effected by the update!  While many clients like to stay on top of the latest updates to hardware operating systems, in this case, upgrading your devices can result in unexpected problems with the way the device works.  You can check back to this web page at any time to see if new OS versions have been reviewed, tested and certified.  In all situations, be sure you backup your device BEFORE doing an OS update. Failure to do so may result in the inablility to revert to an earlier Operating System.

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