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View Processing Cards Post-Travel

Category:Credit Card Processing
Category:HWeb Admin

Processing Credit Cards Post Travel - Mark Post Paid

HWeb Admin has the ability to process and clear credit cards with your credit card merchant. Below are the steps required to process credit cards on a Post-Travel basis. Please note Post-paid can only be run on reservations that have been processed via the Dispatcher software.

  1.) Mark post-paids

  2.) Print transaction report (optional)

  3.) Submit CC Transactions

Procedure

1.) Open the HWebAdmin select the Credit Card Processing menu then select mark post-paids. Enter desired date range; usually yesterday’s date. Select processing speed; usually fastest (unless directed otherwise by Hudson). Then select date type; usually travel date. Now press Execute. This process scans all reservations that are to be paid by credit card that meet your date parameters and creates a credit card “batch.”  To review the cards to be charged, and amounts, prior to submitting, proceed to Step 2.  To simply submit the batch and charge the cards, without reviewing, proceed to Step 3.

2.) To print a transaction report select the Credit Card Processing menu then select print transactions. Select date type; usually any pending; Select processing speed; usually fastest (unless directed otherwise by Hudson). Now press Execute. You can review / print the report of cards to be charged. You can identify incorrect charges and manually edit those reservations.  If edits are made, you should first cancel the batch created in step 1 above and regenerate the batch.  To cancel, select the Cancel Transactions option in the HWeb Admin, Credit Card Processing menu.  After cancelation is complete. Return to and complete Step 1 above.

3.) To process the all pending credit cards select Credit Card Processing menu then select submit CC transactions. Select processing speed; usually fastest (unless directed otherwise by Hudson). You may also select resend declines, which will process any previously declined credit card, regardless of the date. Now select Execute. Depending on the number of credit cards to be processed and your connection method (modem/Internet) processing may take between 2 – 30 minutes.

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