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View Short Notice Surcharge

Category:HWeb Agent -> Surcharges

Adding a Short Notice Surcharge

Short Notice Surcharge

Overview

The short notice surcharge is used to automatically impose an additional charge to a reservation that is made for either same day travel or within 4,8,12, or 24 hours before a pickup. This charge is set within each Airport and enabled per service and direction. This surcharge can also be adjusted per location.

  1. Price and trigger set by Airport
  2. Enabled per service
  3. Enabled per direction
  4. Override per location
  5. Override per group

1.) To set the short notice surcharge open Tools, Configuration, Fare and Services, select the “Airports (Major Ports)” Tab. First select the short notice type, either Fixed, Fixed per passenger, Percent, Percent (rounded) or Percent (rounded up). Then enter the rate. Finally set the “trigger” either Same day of pickup, 4,8,12, or 24 hours before pickup

2.) To enable the short notice surcharge by service open Tools, Configuration, Fare and Services, select the “Services” Tab. Locate the “Apply short notice surcharge” column, enter a checkmark for each service the short notice surcharge should be applied to.

3.) To enable the short notice surcharge by direction open Tools, Configuration, Fare and Services, select the “Directions” Tab. Locate the “Apply short notice surcharge” column, enter a checkmark for each direction the short notice surcharge should be applied to.

4.) The short notice surcharge can be overriden per location from within the fares.csv file in column FF (Fare Options). To override the surcharge set in the Airport the format would be SNA=<adjustment type>:[<amount>]. For example SNA=O:0 (ShortNoticeAdjustment equals Override surcharge to Zero dollars). Another example is SNA=O2:3 (ShortNoticeAdjustment equals Override surcharge with Three dollars Per Passenger.

5.) The short notice surcharge can be overriden per group profile.  Open group profile, select the RULES tab, then FARE COMPONENTS sub tab.  Set your short notice surcharge Override type to OVERRIDE and the Override Amount to the desired amount.


 

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