Agent Application
The first component of your HGTS system is the Agent Application. This tool is used by your office staff to complete new order entry, as well as revise and cancel previously booked reservations. Profiles are stored and managed here as well, significantly expediting the order entry process. Profiles allow you to track client transportation preferences, discounts, payment types, contact information and much more. Credit card authorizations and payments may also be processed in real-time, while the booking party is still on the phone with you.
- Airports, Trains, Cruise Ships, Buses - 25 different supported services
- Arrival, departure, hourly / as-directed, point-to-point, charters supported
- Payment processing
- Profile management system
- One-way, round-trip, open returns
- Multiple currencies supported
- Foreign language confirmations
Airport Shuttle and Limousine Dispatch Software
What can best be described as a work flow and fleet management system, the Dispatch Application allows you to assign your internal assets (drivers, vehicles, communication devices, etc.) to each of your reservations. Reservations can be combined here to create trips; a grouping of reservations traveling from the same region, at the same time, to a common final destination. Hudson’s original business model was developed around the concept of shared-ride operation; an approach to ground transportation that maximizes revenue while reducing load on your staff and your fleet. Dispatch messages can be sent to drivers & vehicles from here, and return messages from the field may also be monitored. Maps can be viewed and printed, showing pickup and drop-off locations. If the vehicles are GPS enabled, vehicle location may also be tracked from within the highly configurable and customizable Dispatch screens. Custom views of information contained in your database may also be created and accessed with the Dispatcher Application, and this information can be printed, emailed or exported.
- Dispatch monitoring: manage drivers and vehicles (shared ride vehicles, limousines, charter buses, tours, etc.)
- One way and two way messaging
- Voiceless dispatching
- GPS Tracking - Vehicle location tracking and mapping
- Customized data views according to job function
Hudson’s transportation dispatch software is simple, fast, and fully customizable. Our system is flexible enough to work for limos, shared ride cars, charter buses, and tour operations. From handling orders, to dispatching, to invoicing, everything is set up to your preferences. Advanced transportation management software is the best way to pickups and drop-offs under control and keeps your business ahead of the competition.
